The Habit Trap – AI

In my recent conference presentation, I explored the multifaceted nature of artificial intelligence (AI) through the lens of human habits. As humans, we rely heavily on habits to streamline our decision-making processes. A study by Wendy Wood and her colleagues revealed that approximately 40% of our daily actions are driven by habits (Wood & Rünger, 2016). This reliance on habitual behaviour allows us to conserve mental energy and navigate our daily lives with greater efficiency.

For example, think about how we come home each day. Many of us have a specific spot where we always leave our keys—whether it’s a hook by the door or a bowl on a table. This habit helps us avoid the frustration of searching for our keys later. Similarly, when we hang up our clothes, we often have a designated place for each item, like a specific hook for jackets or a certain drawer for socks. These small decisions become ingrained habits that simplify our lives.

However, when it comes to technology, our habits can sometimes hinder our ability to adapt to new tools and applications. For instance, many people continue to use the same app for messaging or photo editing, even if it takes longer to accomplish tasks compared to newer, more efficient alternatives. The comfort of familiarity often outweighs the short-term pain of learning a new technology.

This phenomenon is evident in the reluctance to switch from one software program to another, even when the new option offers better features or improved functionality. Users sometimes stick with outdated applications simply because they are accustomed to them, preferring to circumnavigate the limitations of the familiar rather than invest time and effort into learning something new. This resistance to change can stifle innovation and prevent individuals from fully benefiting from advancements in technology.

It was in this context that I started my presentation. We can see how some individuals may view AI as adding little value because they are entrenched in their routines. Others, however, may recognise the benefits of change and gradually push themselves to adapt, often influenced by those around them. This social aspect of habit formation can play a significant role in how we embrace or resist new technologies.

Understanding the role of habits in our daily decision-making is crucial, especially as we steer a world increasingly influenced by AI and technology. By recognising our tendencies to rely on established routines, we can better prepare ourselves to embrace new tools and methodologies. While the short-term discomfort of learning new technologies may be daunting, the long-term benefits can lead to greater efficiency and improved outcomes in our personal and professional lives.